Master assertive communication, active listening, and calm conflict de-escalation in any tough personal or professional situation.
- Assertive vs. passive vs. aggressive styles
- Active listening: presence, reflection, validation
- Conflict de-escalation and negotiation techniques
- Setting boundaries clearly and professionally
Format: 1-on-1 coaching · In-person · Netherlands
Duration: 6 sessions · 60 min each
Includes: Free 20-min intake call
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